Terms & Conditions
Welcome to Roopkund Heaven. Please read these terms and conditions carefully before using our website or booking any of our services. By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our website or booking our services.
1. Booking and Payment:
- To book any of our services, you must provide accurate and complete information.
- Payment must be made in full at the time of booking unless otherwise stated.
- We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways.
2. Cancellation and Refund:
- Cancellations made by clients are subject to our cancellation policy, which may vary depending on the type of service booked.
- Refunds, if applicable, will be processed according to our refund policy, which is outlined in detail on our website.
- Roopkund Heaven reserves the right to cancel any service due to unforeseen circumstances. In such cases, clients will be offered alternative options or a full refund.
3. Health and Safety:
- Participants are responsible for ensuring they are physically and mentally fit to undertake the activities offered by Roopkund Heaven.
- Participants must follow all safety instructions provided by our guides and staff during the course of the activity.
- Roopkund Heaven reserves the right to refuse service to anyone who poses a risk to themselves or others.
4. Liability:
- While we take all reasonable precautions to ensure the safety of our clients, participation in outdoor activities carries inherent risks.
- Roopkund Heaven and its affiliates will not be liable for any injury, loss, or damage to personal property arising from the use of our services.
- Clients are advised to procure adequate travel insurance to cover any unforeseen circumstances.
5. Changes to Terms and Conditions:
Roopkund Heaven reserves the right to update or modify these terms and conditions at any time without prior notice.
It is the responsibility of users to regularly review these terms and conditions for any changes.
6. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of India.
Any dispute arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.
Contact Us:
If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].
Thank you for choosing Roopkund Heaven for your Himalayan adventures.
